Last Updated: May 21, 2025
Notification AI ("we," "our," or "us") provides web push notification services ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use Notification AI in connection with your Shopify-supported store.
When you install the App, we are automatically able to access certain types of information from your Shopify account:
Additionally, we collect the following types of personal information:
Merchant Information:Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and Shopify domain.
Subscriber Information:Information about individuals who opt in to receive web push notifications from your store, including:
Technical Data:We collect information about how users interact with the notification features:
We use the personal information we collect to:
We may share your personal information with third parties as follows:
Service Providers:We use Redis and other data storage providers to manage notification queues and subscriber data.
Legal Requirements:We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell or rent your personal information to third parties.
We do not use your personal information for targeted advertising purposes.
We retain your personal information as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you uninstall the App, we immediately begin the process of deleting or anonymizing your store's data. You may also contact us at any time to request deletion of your data.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
For merchants in the EU or serving customers in the EU, we comply with GDPR requirements including:
For California residents, we comply with the California Consumer Privacy Act (CCPA) requirements, including:
We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy through the App or via email.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@notification-ai.com.